CX Quantified By AI

What decisions could you make if you knew exactly how your consumers feel when they leave your location?

Crack the consumer experience puzzle

Crack the Consumer Experience (CX) Puzzle

What decisions would you be able to make today if you knew where your consumers go, what they value and how they feel when they leave your stores?

We leverage A.I. to analyze consumer perceptions and the consumer journey via millions of publicly-posted data points so that our clients can make confident decisions on their next digital or offline marketing campaign, retail site selection and optimize CX at each of their locations.

Precise Technologies to Minimize the Gap

Basil Labs fills knowledge gaps for decision makers, helping them understand the ROI of improving individual consumer perceptions and prioritize accordingly.

Unlike many competitors, our solutions go deeper rather than wider. While it's interesting to track brand reputation floating on the echochambers of social media, our solutions are specifically built to dive deeper, leveraging AI to quantify what actual consumers value in store, thus enabling our clients to make business-critical decisions today rather than spend hours trying to find meaning in aesthetic yet data-shallow graphs and charts.

Our Verticals

Retail Chains

Shopping Malls

Stadiums & Venues

Travel & Tourism

Hotels & Accommodation

Commercial Real Estate

Featured In

We live in a data-rich age,
is your organization making the most of it?


Track patterns of behavior, attitudes and values of your in store consumers.


Analyze clusters of consumers based on their consumption patterns.


Find out where else your consumers shop, spend time and travel locally and globally.

Let's Get Started

Basil Labs is always expanding what's possible.
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