CX Quantified By AI

What decisions could you make if you knew where your consumers shop and how they feel when they leave your stores?

Crack the consumer experience puzzle

Crack the Consumer Experience (CX) Puzzle

What decisions would you be able to make today if you knew where your consumers go, what they value and how they feel when they leave your stores?

We leverage A.I. to analyze consumer perceptions and the consumer journey through millions of publicly-posted data points so our clients can make more confident decisions on their next digital or offline marketing campaign, retail site selection and optimize consumer experience at each of their locations.

Precise Technologies, Minimize the Gap

Basil Labs fills knowledge gaps for decision makers, helping them understand what their consumers value store by store or across entire cities.

Unlike many competitors, our solutions go deeper rather than wider. While it's interesting to track brand reputation floating on the echochambers of social media, our solutions are specifically built to dive deeper, leveraging AI to quantify what actual consumers value in store, thus enabling our clients to make business-critical decisions today rather than spend hours trying to find meaning in aesthetic yet data-shallow graphs and charts.

Our Verticals

Retail Chains

Shopping Malls

Stadiums & Venues

Travel & Tourism

Hotels & Accommodation

Commercial Real Estate

Interested in learning more?
Get in touch with us.

We want to learn about the challenges you face in your work and explore how Basil can help you spend less time trying to understand your consumers and more time making confident, informed decisions.

We live in a data-rich age,
make sure your organization makes the most of it

Basil Labs transforms hundreds of millions of user-generated data points to help your organization understand in store consumer experience and outpace the competition.


Track patterns of behavior, attitudes and values of your in store consumers.


Analyze different clusters of in store consumers based on their consumption patterns.


Find out where else your consumers shop, spend time and travel to locally and globally.

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Basil Labs is always expanding what's possible.
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